Diversity & Unconscious Bias

For nearly 40 years, we have been contributing to our clients’ success with customized training solutions. We were among the first B2B training providers to begin addressing the dimension of diversity related to ethnic origin in the context of intercultural training approximately two decades ago.  From the very beginning, we have integrated “unconscious bias”—the most important core competency of an inclusive corporate culture—into our training concepts. Across all dimensions of diversity, addressing unconscious biases is of central importance to individual perception and decision-making processes in the workplace. As society and the business world have become increasingly aware of the topic of DE&I, we have expanded our consulting and professional development offerings and provided important impetus. In doing so, we take the approach that the areas of diversity must be viewed not in isolation but through the lens of intersectionality in order to accurately reflect the reality within organizations.

We are particularly committed to developing the skills that are essential for successful collaboration within and leadership of diverse teams.

With an excellent team of consultants and trainers, we are now among the most renowned providers of DE&I services in Germany.

Our portfolio encompasses all measures necessary for the development and implementation of successful diversity management.

Our training programs make a difference! The success of our diversity training programs is based on a balanced mix of methods that address the cognitive, emotional, and behavioral levels. Our top priority is to actively engage participants through experiential exercises, the sharing of experiences, and practical application.

Following brief introductory sessions, participants in our DE&I training programs are given ample opportunity to sharpen their self-awareness, reflect on stereotypes, try out new communication strategies, and develop alternative courses of action. To this end, we use simulations of realistic scenarios, role-playing, discussions, and group work. We draw on participants’ existing experiences and utilize a variety of interactive tools and exercises, as well as selected case studies. Knowledge transfer thus begins during the training itself. To facilitate implementation in everyday work, we work with participants to develop individual action plans.

Our Methods at a Glance:

Brief theoretical introductions, knowledge transfer (including short films when appropriate); incorporating participants’ existing experiences; discussions; self-reflection and small-group reflection; Simulation of real-world situations; role-playing; interactive exercises; practical application; analysis of real-world case studies; interaction and self-assessment exercises; Design Thinking; World Café; development of an individual action plan for the period following the training.

For us, quality assurance begins with the selection of our experts: Clearly defined qualification criteria and a structured onboarding process that includes a personal interview ensure that only the best trainers become part of our team.

Several years of training experience is just as important to us as proven methodological expertise and a passion for training!

Our dedicated team of experts looks forward to raising your employees’ awareness of unconscious bias and diversity and equipping them with the skills needed to work in or lead diverse teams.

Here’s what matters to us when selecting our diversity trainers:

• Enthusiasm for working with people from diverse backgrounds
• More than 3 years of training experience in the field of DE&I
• Solid professional training or a college degree
• Comprehensive trainer training, e.g., as a diversity trainer
• Recognized coaching training (depending on the target group)
• Regular participation in continuing education to expand knowledge (applied psychology, neuroscientific studies, etc.) and methodological expertise (agile methods, experiential activities, etc.)
• Teaching skills and sensitivity to participants’ individual needs
• A professional demeanor, flexibility, and the ability to work well in a team
• Proficiency in using MS Teams, Zoom, etc., both technically and methodologically

We offer customized training programs! It’s important to us to fully understand where your company stands and what challenges it faces.

Before we conduct a training session, we want to know what learning goals your employees hope to achieve through their diversity training and what their current level of knowledge is. This allows us to ensure that participants in our DE&I seminars learn exactly what they truly need.

How do we do this? We conduct a detailed needs assessment using a structured questionnaire and a preliminary discussion with the trainer. It’s important for us to understand your employees’ prior experience, their roles within the company, and the challenges they aim to overcome. In a second step, a preliminary discussion takes place with the trainer to further refine the content.

Based on this needs analysis, we tailor the program’s content and methodology to the target group. If your company has its own processes for assessing needs, we will, of course, follow your guidelines.

You can expect a lot! Our rigorous quality management begins with the onboarding of our trainers and includes a structured process consisting of consultation, needs analysis (see “Customized Training”), feedback, and ensuring knowledge transfer.

For us, quality assurance also includes the continuous refinement of training concepts. Through ongoing dialogue with our experts and our clients, we always stay up to date with the latest trends in the content, methods, and formats of our diversity training programs!

We ensure the success of your training programs through these measures:

• Structured onboarding of trainers
• Structured needs analysis (questionnaire, preliminary discussion)
• Feedback & evaluation (questionnaires, various feedback sessions)
• Ensuring knowledge transfer through experiential methods, personalized action plans, learning nuggets, and follow-up training/coaching
• Ongoing dialogue with our clients and our experts to continuously improve our diversity training concepts.

You can sit back and relax! We see ourselves as your partner throughout the entire process of planning and organizing your DE&I training sessions. For us, a consultation before each training session is just as much a given as tailoring our training management to your processes and circumstances, as well as maintaining regular communication. We operate according to the “One Face to the Customer” principle, meaning your company has a dedicated point of contact who is familiar with all the specific content and organizational details of your company and is available to answer any questions you may have regarding your training sessions. They ensure that your employees receive the best trainer for their unconscious bias or diversity training and a program tailored to your specific needs.

With our outstanding team of consultants and trainers, we can support you at every stage of your diversity management journey. Which topic is relevant to you?

Are you just getting started and looking to develop a diversity strategy based on your company’s values?

Do you already have a diversity strategy and want to begin by raising your employees’ awareness of unconscious bias and diversity?

Would you like to take it a step further and focus on the diversity competencies of individual departments/teams or your leaders?

Are you faced with the task of establishing internal networks, action groups, or allyship within your organization?

Regardless of your company’s current level of diversity maturity and the challenges you still need to overcome on the path to an inclusive corporate culture, we’re here to support you!

We can conduct all diversity training sessions in English or, if needed, in another language.

We also tailor the training format entirely to your preferences: virtual live training (e.g., via MS Teams) is just as possible as a hybrid seminar, an in-person session, or a custom-designed blended learning program (e.g., as a “Learning Journey”).

Of course, we also offer various options for acquiring knowledge on the topic of DE&I online through self-directed learning: with our microlearning modules to prepare for a specific training session and